1.For the purpose of your account safety, please do not log in to online banking service through embedded links in any e-mails. Only enter your personal password on our site to choose ‘BOCNET (Personal)’ at http://www.szbyj.cn/mo/en/.

2.To ensure the security of your personal data, please do not disclose your User Name and your personal password. It is also recommended to change your password from time to time for security reasons.

3.Please do not leave your computer alone when using.

4.Upon completion of your transaction, please remember to log out BOC Online Banking (Personal services) before browsing for other websites.

BOC Online Banking (Personal services) provides a variety of security measures to safeguard your financial data:

1.Two-factor authentication or Double Password Protection

When you apply for the use of our e-Banking services, you also apply for two-factor authentication with indicating the need to use two-factor authentication to log in to online banking service. In addition to entering the username and password, you also need to enter an OTP Passcode generated by the two-factor authentication tool when logging in to online banking service, which can bring greater protection to your financial data. Some online services, such as account registration and real-time transfer to a third party, also require you to enter OTP Passcode to confirm, which can provide a better protection for you.

Even if you do no use two-factor authentication, you must enter the correct login password when you log in to BOC Online Banking (Personal services). During the fund transaction with a third party account, you need to enter a transaction password that is set on BOC Online Banking (Personal services) registration procedure.

2.Application of Secure Socket Layer (SSL) 256-bit Encryption Technique

SSL is an international well-proven standard employed to ensure information confidentiality in the Internet. All information transmitted between your computer and our BOC Online Banking (Personal services) through the Internet is securely encrypted using SSL 256-bits encryption technique.

3.Automatic Termination for Idle Connection

For security reasons, if you stay on the same screen inactively for a long period, the online transaction between you and BOC Online Banking (Personal services) will be terminated automatically and the service will be suspended. In case of the above situation, you need to re-enter your User Name and Password to re-login again before continuing to use the service.

After you reach the login page of BOC Online Banking (Personal services), you will be prompted to enter your User Name and password. At this time, you can click the small icon of a lock or a key at the bottom of your browser (some browsers will show at different places). Click here, a window will appear on the screen, displaying the relevant page information and digital certificate information, so that you can check the authenticity of the page.

1.In order to use BOC Online Banking (Personal services), you only need a computer, modem, network service and a browser.

2.For achieving a better viewing quality, it is recommended to view at 1024 x 768 screen resolution and 32-bit colors with Internet Explorer 8.0 browser.

Yes. You can. What you need is simply go to our website of http://www.szbyj.cn/mo/en/ with your Internet connection. Access through the entrance of BOC Online Banking (Personal services), and you can handle personal financial matters around the world through BOC Online Banking (Personal services) function provided by the bank.

In order to log in to BOC Online Banking (Personal services), you need to enter your login password to verify your identity. If you have forgotten your login password, please visit any of our sub-branches and go through the procedure of reissuing your password.

If you have entered incorrect personal password for 10 consecutive times (five times a day for two days in total), your BOC Online Banking (Personal services) will be suspended for security reason. In case of the above circumstances, please visit any of our sub-branches and go through the re-opening service procedures

Online remittance through our bank is safe, because:

1.Beside on using the two-factor authentication tool for non-registered instant outward remittance or to register beneficiary, the data of each beneficiary must be pre-registered by the customer in person at the bank to avoid any delivery mistake.

2.The transaction amount of online remittance is limited. The maximum outward remittance amount for each user per day is HKD2,000,000.00 or its equivalent (customer can visit any of our sub-branches in person to change the above remittance limit if needed). Customer may set the remittance limit of every beneficiary and we choose the lower limit.

3.Each outward remittance must be confirmed by inputting the self-defined transaction password or the OTP Passcode generated by the two-factor authentication tool before the remittance transaction can be completed.