Notice Regarding Temporary Service Suspension or Unstable during System Upgrade Period (4.13)
2025-04-11
Dear customers,
Kindly be informed that in order to provide you with high quality services, our bank will perform system upgrade on April 13 (Sunday), 2025. Please pay attention to the suspension timetable of the following financial products and services:
| Banking Products and Services | System Upgrade Time | Service Status |
|---|---|---|
| ATM, CWD | April 13（Sunday）00:00 - 01:00 | Suspension |
| BOC Macau APP, BOC Open API Platform | April 13（Sunday）01:00 - 03:30 | Suspension |
| SMS Service | April 13（Sunday）01:00 - 06:00 | Suspension |
| Self-Service Other Bank Card Services and JETCO Services, Services for BOC cards and credit cards on JETCO member banks’ ATMs, Merchant Acquiring Service (BOC cards and credit cards), Cardless Withdrawal |
April 13（Sunday）02:00 - 05:00 | Suspension |
| Telephone Banking Services | April 13（Sunday）02:00 - 03:00 | Unstable |
Please be informed that there will be occasional trading instability affecting during the period from 00:00 to 06:00 on April 13 (Sunday).
We will make efforts to shorten the suspension period. If the suspension is shorter than that mentioned above, all the transactions submitted by customer will be valid.
We apologize for any inconvenience caused, and please be prepared in advance. Thank you for your understanding and support!
Bank of China Limited Macau Branch
Bank of China (Macau) Limited
April 11, 2025
