客戶投訴
1. 如您有任何投訴及建議，請聯(lián)系：
營業(yè)部經(jīng)理
Mrs. Smita Shetty
Bank of China Ltd India Branch
4thFloor, 41-B, 4 North Avenue,
Maker Maxity, Bandra Kurla Complex (BKC),
Bandra (E), Mumbai - 400051
Landline: 0091 22 6824 6643
Email: smita.shetty@bankofchina.com
2. 如您的投訴及建議通過以上渠道無法解決，請聯(lián)系：
投訴受理官
Mr. Kevin Cutinho
Bank of China Ltd India Branch
4th Floor, 41-B, 4 North Avenue,
Maker Maxity, Bandra Kurla Complex (BKC),
Bandra (E), Mumbai - 400051
Landline：0091 022 6824 6648
Email: kevin_in@bank-of-china.com
3. 如通過本銀行投訴建議渠道無法解決您的問題，您可以聯(lián)系：
銀行監(jiān)察員
Mr. Ajay Kumar Misra
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
Landline: 0091 22 23022028
Email: cms.bomumbai1@rbi.org.in
Mr.Sanjay Kumar
C/o Reserve Bank of India
1st Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
Landline: 0091 22 23001285
Email: cms.bomumbai2@rbi.org.in
